Imperial Plumbing Solutions
Contact details
189 Pleasant Ridge Ct, Benson, NC 27504
Phone: (919) 800-2023
Website: imperialplumbingsolutions.com
Hours
| Monday | 8:00 am - 5:00 pm |
|---|---|
| Tuesday | 8:00 am - 5:00 pm |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
From Google, checked Oct 2026.
Google Reviews
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
These quotes come from Google Reviews and belong to their authors. They can be out of date. Ask for a correction or removal.
In the business's own words
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From this business's Google listing. Oct 2026.
Imperial Plumbing through the Benson year
Imperial Plumbing Solutions is a plumber whose year turns on water heaters and pipe repairs, the jobs that arrive when hot water stops or a line gives out. The company says owner Dylan Reid brings over 14 years of hands-on plumbing and holds NC Plumbing License #33405.
For repair work on older pipes and fixtures, the median home in Benson was built in 1988, per the American Community Survey (2024). The company names Wake, Harnett and Johnston counties among the places it works. Its website describes both residential and commercial jobs.
Several reviewers describe water heater work. One covers maintenance on a tankless unit, and another a tank replacement with a vent fix alongside it. That range suggests two ways to use the shop: book maintenance before a unit fails, or call at once when it does. Google also classes the company as a gasfitter and a drainage service.
Booking around Imperial Plumbing Solutions' week
The company says it works with transparent upfront pricing and honest communication. Reviewers back this up. Many mention fast responses, clear explanations and fair prices, and none raise a complaint. Google shows a 5.0 rating across 31 reviews.
Because the company is owner-operated, the person who answers is the plumber who does the work. Reviewers point to Dylan by name for quick replies and for taking time to hear the symptoms before starting.
Call as soon as the water heater or a line starts acting up, since reviewers most often mention how quickly Dylan answers.